Chairman's Statement

During the year, Jahez delivered several milestones that accelerated its transformation into a diversified lifestyle platform. The acquisition of Snoonu marked a major step in expanding the Group’s geographic footprint and strengthening its technological and operational capabilities. Entry into Qatar through a proven, high-performing platform provided immediate scale while reinforcing Jahez’s regional growth trajectory.

At the same time, the Group continued to expand its multi-vertical offering. The unified Jahez application now integrates a growing range of services, including food delivery, grocery and retail, creating a seamless digital experience across multiple consumption needs.Strategic partnerships and investments further strengthened this model, including the expansion of grocery capabilities through collaboration with noon Minutes and the Group’s stake in Doos. These initiatives reflect a deliberate shift from single-service delivery toward a fully integrated platform designed to support everyday commerce across multiple verticals and markets.

Jahez’s growth continues to align closely with the ambitions of Saudi Vision 2030. The Group’s platform and sustained investments in technology, logistics and service innovation spur private-sector activity and enabled merchants, logistics partners, SMEs and entrepreneurs to participate in a rapidly digitizing economy.

Partnerships with national platforms such as Tawakkalna demonstrate how digital infrastructure and lastmile logistics can work together to enhance service efficiency and accessibility. By enabling thousands of merchants to reach customers through integrated digital channels, Jahez supports entrepreneurship, market participation and economic diversification across the Kingdom.

Jahez maintained a disciplined and adaptive operating approach, balancing investment in growth with sustained focus on efficiency, service quality and long-term value creation.

The operating environment in 2025 remained dynamic and increasingly complex across Jahez’s regional footprint, with each market presenting distinct demand patterns, competitive pressures and regulatory dynamics. From Saudi Arabia’s structurally expanding digital delivery ecosystem to Kuwait’s mature and promotional landscape, Bahrain’s moderating and cost-pressured environment, and Qatar’s highgrowth multi-vertical convergence, the Group operated across a wide spectrum of market conditions.

Within this context, Jahez maintained a disciplined and adaptive operating approach, balancing investment in growth with sustained focus on efficiency, service quality and long-term value creation. The Group continued to strengthen operational capabilities while aligning execution with market-specific realities, enabling resilience despite intensifying competition, evolving regulation and shifting consumer demand. This disciplined positioning supports continued regional expansion while reinforcing stability and performance across diverse operating environments.

Jahez continued to strengthen its capabilities through targeted investments and collaborations that expand both service breadth and operational depth. Following the acquisition of Snoonu, integration focused on aligning operating philosophies, combining complementary strengths and capturing value through shared technology, operational integration and coordinated regional growth.

Additional partnerships supported expansion across key verticals and infrastructure. The aforementioned collaboration with Tawakkalna enhances delivery coordination and last-mile efficiency, while investments in water delivery and logistics infrastructure broaden the Group’s operational reach. Each initiative contributes to building a scalable platform capable of supporting growth across markets and services.

Despite heightened competition and continued investment in expansion, Jahez delivered resilient financial performance in 2025. The core business remained strong, supported by sustained demand, operational efficiency and disciplined capital allocation.

Investment decisions throughout the year were guided by a long-term value framework, prioritizing initiatives that strengthen platform capabilities, enhance integration across services and support sustainable growth across multiple markets.

As the Group continues to scale across markets and verticals, governance remains a central pillar of long-term resilience and disciplined expansion. In 2025, Jahez advanced its governance architecture by strengthening ESG oversight, enhancing policy frameworks and embedding sustainability considerations more deeply into enterprise risk management

A structured ESG roadmap covering the 2023-2026 period continues to guide Group-wide implementation, supported by clearer accountability, strengthened oversight mechanisms and more integrated reporting. During the year, six environmental policies progressed into pilot implementation, while an ESG risk register was introduced and aligned with the Group’s broader risk management framework, enabling sustainability-related risks to be identified, assessed and monitored alongside operational and financial exposures.

This evolving governance framework ensures that growth is supported by robust controls, transparency and responsible decision-making, reinforcing stakeholder confidence while enabling the Group to scale with discipline and long-term perspective.

Jahez’s expansion is guided by a commitment to create enduring social value alongside financial performance.

Jahez’s expansion is guided by a commitment to create enduring social value alongside financial performance. During 2025, the Group moved decisively from sustainability framework design to active execution, embedding environmental, social and governance priorities into day-to-day operations and strengthening alignment with both national development priorities and global standards.

Climate transparency was enhanced through the Group’s first disclosure to the Climate Disclosure Project, while environmental initiatives expanded to include broader waste management programs, circular resource use and collaboration with public-sector partners on responsible disposal and recycling.

At the same time, Jahez continued to align its social initiatives with the United Nations Sustainable Development Goals, focusing on areas such as education, gender equality, sustainable communities, responsible consumption and climate action. Through these integrated efforts, the Group is building systems that generate value not only for shareholders, but also for communities, partners and the wider economy over the long term.

Looking forward, Jahez will continue to balance growth with operational discipline as it advances into its next phase of development. Strategic priorities include strengthening the multi-vertical platform, deepening grocery and service integration, and accelerating regional expansion through the continued development of Snoonu’s capabilities

The Group will remain focused on enhancing efficiency, strengthening profitability and expanding service breadth while maintaining the agility required to compete in rapidly evolving digital markets.

On behalf of the Board, I extend sincere gratitude to the leadership of the Kingdom of Saudi Arabia for its continued support in fostering a dynamic and forward-looking economic environment.

I also thank our shareholders for their confidence, our partners and merchants for their collaboration, and our customers for the trust they place in Jahez every day. Most importantly, I recognize our employees across Saudi Arabia, Kuwait, Bahrain and Qatar whose dedication and commitment continue to drive our progress.

As we move forward with momentum and confidence, we remain focused on building enduring value and shaping the future of digital commerce across our unified ecosystem.